M2M Blue was requested to provide managed internet connections for various five-star river cruise vessels. Internet is a basic need for the guests in the five-star segment. For people making the trip of a lifetime, a day without internet could result in insurance claims. As each guest brings various devices on board (iPhone, iPad, MacBook etc.) a ship with 80 cabins requires the bandwidth of a typical office building on shore. In addition, the vessels don’t always sail in areas where internet is freely available.
As all guests return to their ships at the same time after their daytime programmes, managing the connections is a daily challenge for our service centre. Via a smart mix of I fernet sources, landlines/bonded LTE/KA Vast, we provide the guests with internet as they are used to at home. The dynamic distribution of the available bandwidth ensures every guest maximum enjoyment, which is why they’re on board in the first place!